Contact Us

No matter what stage of the buying process you're at, we can help. Contact us for expert advice and a friendly team you can count on.

Chat With Us

Phone: 1300 791 170

Collect your order

Address: 13/30 Smith Street, Capalaba, QLD 4157

Monday to Friday: 8:30am - 4:45pm
Saturday: Closed
Sunday: Closed

Order online and choose Pick-Up at checkout, then call 1300 791 170 or email hello@naptime.com.au with your order number and preferred collection time. We will confirm and have everything ready for you.

Need Your Mattress Today?

We’ve got you covered, no long wait times. Order online and collect the same day*

Click & Collect: Select Pick-Up at checkout, then give us a quick call or email through your preferred collection time along with your order confirmation. Our team will confirm and get everything ready for you.

Warehouse Address: 7/30 Smith Street, Capalaba, QLD 4157

Please note: our warehouse is closed on Saturday & Sundays.

Submit a request

Prefer email? Submit a request using the contact form, and we'll get back to you ASAP!

Brisbane
Collections: 13/30 Smith Street, Capalaba, QLD 4157
Dispatch dock: 7/30 Smith Street, Capalaba, QLD 4157
Phone: 1300 791 170

Collection hours
Monday to Friday: 8:30am - 4:45pm
Saturday: Closed
Sunday: Closed

Call 1300 791 170 or email hello@naptime.com.au with your order number and preferred time, and we will have it ready.

Free parking on-site.

Get more information

Click and Collect

FAQs

Shipping & Delivery

Warranty

Need some help?

Not sure which mattress is right for you?

Take the Quiz Compare Mattresses