Goodnight Guarantee

Let's Get Comfy

It can take your body up to 30 days (well, nights) to get used to a new mattress. Our Good Night Guarantee means you’ve got 60 sleeps to make sure your new Naptime mattress is just right for you. And if it’s not? We’ll help make it right.

Here’s how we’re helping you get a better night’s sleep.

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Easy Delivery

With free, fast metropolitan delivery on orders over $499, you’ll get to bed sooner.

See our Delivery T’s & C’s

Child in blue pajamas with dinosaur pillow and eye mask on a Naptime bed.

Simple Payments

We offer Afterpay, ZipPay, interest-free finance and accept all major credit cards, so there’s no need to lose sleep.

Designed Smarter. Built Better.

Every mattress we make is backed by global sleep research, developed alongside healthcare professionals, and built in state-of-the-art facilities using premium coils, foams, and fabrics. We take comfort seriously—because you shouldn’t have to.

Not Feeling Quite Right Yet?

Unexpected bumps?

The right support is important. Putting a new mattress on an old bed frame can cause problems. If you’ve got sagging slats, it might be time for an upgrade.

Sore neck?

Your new mattress works hard to support your alignment – it could be your old pillow that’s throwing you out. Pillows should help to keep your neck straight, so your whole body can follow. Need a new one? Look here.

Good things take time

It can be normal to feel a little uncomfortable at first, especially if your body is used to a poor sleeping posture. Give it at least 30 days and see how you feel.

Breathable bedding

Still sleeping hot? Using natural fabrics like cotton, linen and silk for your bedding and PJs will help you get the most airflow. Need new sheets? Look here.

Strong scents

Naptime mattresses are CertiPUR® certified, but just like a new car, initial odours can be expected. Keep your room well ventilated for a few days.

The Goodnight Guarantee

It takes a little time for you – and your mattress – to really get to know each other. If you’ve given it at least 14 nights and you’re still not bouncing out of bed, we’ll exchange it for another Naptime mattress.
To keep things fair, a few conditions apply:

View Conditions

The 60 Night Goodnight Guarantee period commences on the day your mattress is delivered.
The 60 Night Goodnight Guarantee applies only to our Naptime 2.0, Odyssey and Oasis Gel
The 60 Night Goodnight Guarantee offer is limited to one exchange.
The 60 Night Goodnight Guarantee applies only to mattresses – bed bases, headboards, manchester and toppers aren’t included.
You’ll need to keep the original plastic packaging so that you can repackage the mattress for transportation.
Exchanges are for comfort only. You can’t exchange between sizes.
The 60 Night Goodnight Guarantee cannot be used in conjunction with any other promotion or discount and no discount or promotion can be applied to the replacement mattress.
Exchange mattresses must be equal to or higher value than the original mattress.
If your replacement mattress is more expensive than your original purchase - you’ll need to pay the extra amount before the replacement mattress can be delivered to your home.
If your replacement mattress is less than the original purchase price, the difference will not be refunded.
Delivery and freight are non-refundable.
To be eligible, you must use an industry standard mattress protector for the duration of your trial. Due to health and hygiene reasons, if you haven’t used a mattress protector, we won’t be able to offer you an exchange.
Your mattress will be inspected to make sure it’s in pristine condition. The 60 Night Goodnight Guarantee offer is void if the product has not been kept in good condition.
If you live in a rural or remote area – you will be required to pay the delivery or arrange to return the mattress at your own expense to our nearest courier distribution centre.
All exchanges and cancellations are subject to Naptime approval.